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I'd rather have them arranged by root cause category (e.g. bad service config, bad network config, units mismatch, inconsistent binary version, software bug, etc) than by which company it affected.


How about both?

    Organization/
        Microsoft/
            Outage 1
            Outage 2
    Category/
        Network/
            Microsoft 1 -> ../../Organization/Microsoft/Outage 1
symlinks are awesome!




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