That "helpful" exchange also charges a 3% fee on all currency exchange, on top of their regular fees.
You can insist that they charge you in the same currency as you wish to pay with and your bank will do the exchange at an order of magnitude lower fee. Not everyone knows this. The user interface also doesn't make it very clear (which perhaps surprised no one).
You can insist that they charge you in the same currency as you wish to pay with and your bank will do the exchange at an order of magnitude lower fee. Not everyone knows this. The user interface also doesn't make it very clear (which perhaps surprised no one).