Another paying anxious victim here. I'm anxious to the point that I've kept a separate copy of notes I add to evernote on my local machine as well. Recently, I've limited myself to using it as a glorified bookmarker and am questioning my own sanity in paying for a service like evernote.

The kind of response you're talking about is not enough. This kind of speed of response in addressing the issue must have been given when the OP filed the report, not only when he decided to go public with it.

Given that the technology required for evernote isn't advanced or cutting edge or experimental researchy stuff, I find the bug rate appalling.