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The question is if that's the best possible use of his time to improve the lives of the most patients.

A stereotypical micro vs macro problem where the best possible micro solution is likely not the best possible macro solution.

To some extent its a systemic problem with levels of support. Every customer that calls into a call center claiming space aliens are controlling their minds should not be transferred to argue with the VP of software development for an hour.



Possible solutions: reduce the scarcity of doctors capable of explaining ionizing radiation, add more non-doctors who can do more than just draw blood and check vitals, etc. Part of the macro problem is that a lot of micro problems are caused by insufficient communication and a lack of patient knowledge.


They're called "nurse practitioners" and it's a massively growing field.




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