Absolutely. That's what I meant in saying that if people are experiencing it, they don't understand or can't measure their real problem.
I think a more helpful slant for the original post would have been focusing on determining the root cause, as opposed to going into great detail on why queues were not a solution to the problem. (Especially when they might be part of a reasonable solution to the root cause.)
Yeah, the text that goes behind that post in chapter 3 of http://www.erlang-in-anger.com focuses a lot more on finding the underlying true bottleneck, but I didn't feel like re-writing the same thing in many places, differently.
So I headed for a queue rant, because at least that way I only have to link to the blog post when I end up discussing these issues in the context of queues.
I think a more helpful slant for the original post would have been focusing on determining the root cause, as opposed to going into great detail on why queues were not a solution to the problem. (Especially when they might be part of a reasonable solution to the root cause.)