I'd like it if this would force you to pay based on how long something was going to take. I want to install freenas in a virtual machine so I can test the web interface accessibility before spending the money on a server to run it. I'd gladly pay $10 or $15 to have someone walk me through the install by me pointing my phone at my laptop screen if that were possible but don't want to ask someone who's expecting to spend 30 seconds reading a label spend 30 minutes walking me through an OS install instead.