Does it feel right to a part of the consensus customers should have regarding large companies? It does for me.
The Comcast site has a form you can fill out to remove you from their snail mail list. As someone has been a customer for 4 years, getting advertisements in my mailbox made me irrationally angry. I filled out the form but saw no drop in volume. Taking my silly issue public via Twitter helped get the problem resolved.
I had a sense of pride knowing I publicly shamed Comcast enough that they did something about their poor mailing practices. And it only took a few days and maybe 500 total characters.
The Comcast site has a form you can fill out to remove you from their snail mail list. As someone has been a customer for 4 years, getting advertisements in my mailbox made me irrationally angry. I filled out the form but saw no drop in volume. Taking my silly issue public via Twitter helped get the problem resolved.
I had a sense of pride knowing I publicly shamed Comcast enough that they did something about their poor mailing practices. And it only took a few days and maybe 500 total characters.